How to Cancel Classmates Online, Inc./DBA Memory Lane

• Classmates
• Classmates.com
• Classmates Online, Inc.

Classmates is a social networking website. It was founded in 1995 by Randy Conrads. The parent company is H.I.G. Capital. The parent company is based in Miami, FL. With Classmates, you can search for old classmates and reconnect with them on the website. The website features schools located in the United States as well as Canada. When you register on Classmates, you will be asked to enter the high school that you attended. You will be able to set up a profile. Your profile will include information about yourself, as well as photos and memories that you may have made at the school(s). Once you have completely set up a profile and account, you can browse alumni from your high school. You can also add the college that you attended and search alumni from that college as well. You are able to view other members’ profiles and photos and connect with them by messaging them. There is also a section on the website that includes high school and college reunion information. You can post-reunion details if you plan to host, or you can RSVP to a reunion hosted by someone else in your graduating class. There are two plans available on Classmates: Basic and Classmates Plus. With a free basic membership, you can see your full class list, view profiles and photos, search friends by maiden name, and browse 300,000 yearbooks. With Classmates Plus, you can see who visited your profile, see who remembered you, send classmates email, save on yearbook reprint, see the full class list, visit profiles and view photos, search friends by maiden name, and browse 300,000 yearbooks. Classmates Plus starts at $2.50 per month. If you would like to cancel Classmates, follow the cancellation instructions on this page.

Get together the following account information:

• First Name
• Last Name
• Last 4 Digits of Card
• E-mail Address on account
• The Full name of the High School you attended
• The Year That You Graduated from High School
• The City and State or Province of your High School.

Follow these steps:

1. Navigate your internet browser to http://www.classmates.com/
2. Click on the button that says ‘SIGN IN’
3. You’ll need to login with email and password
4. By scrolling up, find the gear icon
5. Click on the gear icon
6. Click on “Account”
7. Click on “Email subscriptions”
8. Click on each box on the page and select “unsubscribe”
9. By scrolling up, find “Personal Information”
10. Click on “Personal information”
11. Click on the box next to “Show my information” to uncheck it
12. By scrolling up, find “Billing”
13. Click on “Billing”
14. By scrolling down, find “Account information”
15. Click on “Turn off automatic renewal”
16. Click on “yes” to confirm
17. By scrolling down, find the credit card information section
18. Click on “Delete credit card”

Follow these steps:

1. Contact the business at 206-301-5700
2. Pick the menu option 1
3. Advise the representative that you want to cancel your account
4. Provide the agent with your account info
5. Ask the representative if you will be charged again
6. Request that you be refunded
7. Ask for a verbal confirmation code or email as proof of your cancellation
8. Retain the confirmation information you’re given