How to Cancel Care.com

Care.com is also known as

  • carecom
  • care
  • Care.com

About Care.com

Care.com is a comprehensive online platform designed to connect families with caregivers across a wide range of needs. Whether you’re looking for a nanny, a pet sitter, senior assistance, special needs support, or help around the house, Care.com offers a centralized space to find reliable and verified professionals. Founded in 2006 by Sheila Lirio Marcelo, the company was born from her personal challenge of finding a babysitter for her child. She co-founded the site along with Dave Krupinski, Donna Levin, and Zenobia Moochhala. Headquartered in Waltham, Massachusetts, Care.com has grown significantly since its inception. Today, the service boasts over 33 million members in more than 20 countries. Each month, the platform attracts over 6 million visitors, and a new care-related job is posted every 30 seconds. The company went public in 2014, solidifying its status as a leading name in online caregiving services. The Care.com website is user-friendly and split into two primary sections: Find Care and Find Jobs. Families or individuals looking to hire a caregiver can navigate to the Find Care section to search for providers by service type, location, and availability. Meanwhile, those interested in caregiving roles can click on Find Jobs to browse available positions. Registration on the site is free, whether you’re seeking a caregiver or looking for work. Caregivers must complete a background check, which is then displayed on their profile once verified. This process helps instill trust between caregivers and the families hiring them. Additionally, the platform ensures that every caregiver’s identity is confirmed before they are listed. For those seeking to improve their visibility and chances of landing a job, Care.com offers a premium membership option. Premium members gain benefits such as increased profile visibility, priority placement in search results, and the ability to apply to an unlimited number of jobs. Membership pricing is tiered: $39 per month, $78 for a three-month subscription, or $156 annually. All membership plans renew automatically unless canceled. To cancel a membership or delete your account, users must follow the specific instructions provided on the Care.com website. With its broad range of services, verified safety measures, and global reach, Care.com remains a go-to resource for both families in need of assistance and individuals seeking care-related work.

Care.com CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Login

Follow these steps:

  1. Navigate your internet browser to https://www.care.com/
  2. You’ll need to login with Email and password
  3. Click on Account and Settings
  4. By scrolling down, find Membership Information Section
  5. Click on Close Account
  6. Click on No thanks, cancel my membership
  7. Click on a reason for why you are closing your account.
  8. Click on Continue

Phone (Live Agent)

Follow these steps:

  1. Contact the business at (877) 227-3115
  2. Advise the representative that you want to cancel your account
  3. Provide the agent with your account info
  4. Ask for a verbal confirmation code or email as proof of your cancellation
  5. Retain the confirmation information you’re given

E-Mail

Follow these steps:

  1. Compose an email including your account information
  2. Advise the representative that you want to cancel your account
  3. Ask for a verbal confirmation code or email as proof of your cancellation
  4. Send your email to [email protected]

MORE ABOUT Care.com

Address Information
Address 1Care.com, Inc.
Address 277 Fourth Avenue, 5th Floor 
CityWaltham
State/Province/RegionMA
Zip/Postal Code02451
CountryUnited States 
Contact Information
Phone 1(877) 227-3115 
Phone 2781-642-5900
Email 1[email protected]
Twitter Urlhttps://twitter.com/caredotcom
Facebook Urlhttps://www.facebook.com/caredotcom
Main Site Urlhttps://www.care.com/
Contact Formhttps://www.care.com/contact-us-p1011.html#contactOptions
Help Site Urlhttps://www.care.com/help-faqs-p1009.html
Fax781-899-1294
Policies
Terms Of Service Urlhttps://www.care.com/terms-of-use-p1012.html
Privacy Policy Urlhttps://www.care.com/privacy-policy-p1013.html
Please note that AccountKiller.com is not associated with the business listed on this page. AccountKiller provides easy-to-understand instructions and guides on how to cancel charges and relationships from the list of businesses on our site, we have no affiliation with these businesses.