How to cancel your American Express account

 

About American Express

American Express provides various banking products and services. Follow these 2 guides to learn how to cancel your account.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
4 digit PIN code on account

How to Cancel American Express by Login

 
Step 1. Navigate your internet browser to https://www.americanexpress.com/
Step 2. You’ll need to login with email address and password
Step 3. Click on account settings
Step 4. Click on cancel account
Step 5. Retain the confirmation information you’re given

How to Cancel American Express by Phone (Live Agent)

 
Step 1. Contact the business at 800-528-4800
Step 2. Pick the menu option
Step 3. Provide the agent with your account info
Step 4. Advise the representative that you want to cancel your account
Step 5. Ask the representative if you will be charged again
Step 6. Ask for a verbal confirmation code or email as proof of your cancellation
Step 7. Retain the confirmation information you’re given

Known Charges

These are the charges we’ve known to be associated with American Express
AMERICAN EXPRESS PBL 1-800-400-2817-
CHECKCARD American Express
CHECKCARD AMERICAN EXPRESS ACH Pmt
CHECKCARD AMERICAN EXPRESS AXP DISCNT CCD
CHECKCARD AMERICAN EXPRESS BILL PAYMENT
CHECKCARD AMERICAN EXPRESS COMNEW YORK
CHECKCARD AMERICAN EXPRESS GBTPHOENIX AZ
CHECKCARD AMERICAN EXPRESS INTERACTIVE NO
CHECKCARD AMERICAN EXPRESS PBL 1-800-400-2817-
CHECKCARD AMERICAN EXPRESS PBL DES PLAINES IL
CHECKCARD AMERICAN EXPRESS PBLDES PLAINES IL
CHECKCARD AMERICAN EXPRESS SETTLEMENT
CHECKCARD AMERICAN EXPRESS TRACHICAGO
CHECKCARD AMERICAN EXPRESS TRA CHICAGO
CHECKCARD AMERICAN EXPRESS TRACHICAGO IL
CHECKCARD AMERICAN EXPRESS TVLPHOENIX
CHECKCARD GCASH AMERICAN EXPRESS_DIGI_GOODS
CHECKCARD GNS AMERICAN EXPRESS
CHECKCARD STORE PURCHASE GNS AMERICAN EXPRESS
CHKCARD American Express
CHKCARDAmerican Express
CHKCARD AMERICAN EXPRESS ACH Pmt
CHKCARDAMERICAN EXPRESS ACH Pmt
CHKCARD AMERICAN EXPRESS AXP DISCNT CCD
CHKCARDAMERICAN EXPRESS AXP DISCNT CCD
CHKCARD AMERICAN EXPRESS BILL PAYMENT
CHKCARDAMERICAN EXPRESS BILL PAYMENT
CHKCARD AMERICAN EXPRESS COMNEW YORK
CHKCARDAMERICAN EXPRESS COMNEW YORK
CHKCARD AMERICAN EXPRESS GBTPHOENIX AZ
CHKCARDAMERICAN EXPRESS GBTPHOENIX AZ
CHKCARD AMERICAN EXPRESS INTERACTIVE NO
CHKCARDAMERICAN EXPRESS INTERACTIVE NO
CHKCARD AMERICAN EXPRESS PBL 1-800-400-2817-
CHKCARDAMERICAN EXPRESS PBL 1-800-400-2817-
CHKCARD AMERICAN EXPRESS PBL DES PLAINES IL
CHKCARD AMERICAN EXPRESS PBLDES PLAINES IL
CHKCARDAMERICAN EXPRESS PBL DES PLAINES IL
CHKCARDAMERICAN EXPRESS PBLDES PLAINES IL
CHKCARD AMERICAN EXPRESS SETTLEMENT
CHKCARDAMERICAN EXPRESS SETTLEMENT
CHKCARD AMERICAN EXPRESS TRACHICAGO
CHKCARD AMERICAN EXPRESS TRA CHICAGO
CHKCARDAMERICAN EXPRESS TRACHICAGO
CHKCARDAMERICAN EXPRESS TRA CHICAGO
CHKCARD AMERICAN EXPRESS TRACHICAGO IL
CHKCARDAMERICAN EXPRESS TRACHICAGO IL
CHKCARD AMERICAN EXPRESS TVLPHOENIX
CHKCARDAMERICAN EXPRESS TVLPHOENIX
CHKCARD GCASH AMERICAN EXPRESS_DIGI_GOODS
CHKCARDGCASH AMERICAN EXPRESS_DIGI_GOODS
CHKCARD GNS AMERICAN EXPRESS
CHKCARDGNS AMERICAN EXPRESS
CHKCARD STORE PURCHASE GNS AMERICAN EXPRESS
CHKCARDSTORE PURCHASE GNS AMERICAN EXPRESS
Misc. Debit American Express
Misc. Debit AMERICAN EXPRESS ACH Pmt
Misc. Debit AMERICAN EXPRESS AXP DISCNT CCD
Misc. Debit AMERICAN EXPRESS BILL PAYMENT
Misc. Debit AMERICAN EXPRESS COMNEW YORK
Misc. Debit AMERICAN EXPRESS GBTPHOENIX AZ
Misc. Debit AMERICAN EXPRESS INTERACTIVE NO
Misc. Debit AMERICAN EXPRESS PBL 1-800-400-2817-
Misc. Debit AMERICAN EXPRESS PBL DES PLAINES IL
Misc. Debit AMERICAN EXPRESS PBLDES PLAINES IL
Misc. Debit AMERICAN EXPRESS SETTLEMENT
Misc. Debit AMERICAN EXPRESS TRACHICAGO
Misc. Debit AMERICAN EXPRESS TRA CHICAGO
Misc. Debit AMERICAN EXPRESS TRACHICAGO IL
Misc. Debit AMERICAN EXPRESS TVLPHOENIX
Misc. Debit GCASH AMERICAN EXPRESS_DIGI_GOODS
Misc. Debit GNS AMERICAN EXPRESS
Misc. Debit STORE PURCHASE GNS AMERICAN EXPRESS
PENDING American Express
PENDING AMERICAN EXPRESS ACH Pmt
PENDING AMERICAN EXPRESS AXP DISCNT CCD
PENDING AMERICAN EXPRESS BILL PAYMENT
PENDING AMERICAN EXPRESS COMNEW YORK
PENDING AMERICAN EXPRESS GBTPHOENIX AZ
PENDING AMERICAN EXPRESS INTERACTIVE NO
PENDING AMERICAN EXPRESS PBL 1-800-400-2817-
PENDING AMERICAN EXPRESS PBL DES PLAINES IL
PENDING AMERICAN EXPRESS PBLDES PLAINES IL
PENDING AMERICAN EXPRESS SETTLEMENT
PENDING AMERICAN EXPRESS TRACHICAGO
PENDING AMERICAN EXPRESS TRA CHICAGO
PENDING AMERICAN EXPRESS TRACHICAGO IL
PENDING AMERICAN EXPRESS TVLPHOENIX
PENDING GCASH AMERICAN EXPRESS_DIGI_GOODS
PENDING GNS AMERICAN EXPRESS
PENDING STORE PURCHASE GNS AMERICAN EXPRESS
POS Debit American Express
POS Debit AMERICAN EXPRESS ACH Pmt
POS Debit AMERICAN EXPRESS AXP DISCNT CCD
POS Debit AMERICAN EXPRESS BILL PAYMENT
POS Debit AMERICAN EXPRESS COMNEW YORK
POS Debit AMERICAN EXPRESS GBTPHOENIX AZ
POS Debit AMERICAN EXPRESS INTERACTIVE NO
POS Debit AMERICAN EXPRESS PBL 1-800-400-2817-
POS Debit AMERICAN EXPRESS PBL DES PLAINES IL
POS Debit AMERICAN EXPRESS PBLDES PLAINES IL
POS Debit AMERICAN EXPRESS SETTLEMENT
POS Debit AMERICAN EXPRESS TRACHICAGO
POS Debit AMERICAN EXPRESS TRA CHICAGO
POS Debit AMERICAN EXPRESS TRACHICAGO IL
POS Debit AMERICAN EXPRESS TVLPHOENIX
POS Debit GCASH AMERICAN EXPRESS_DIGI_GOODS
POS Debit GNS AMERICAN EXPRESS
POS Debit STORE PURCHASE GNS AMERICAN EXPRESS
POS PUR American Express
POS PUR AMERICAN EXPRESS ACH Pmt
POS PUR AMERICAN EXPRESS AXP DISCNT CCD
POS PUR AMERICAN EXPRESS BILL PAYMENT
POS PUR AMERICAN EXPRESS COMNEW YORK
POS PUR AMERICAN EXPRESS GBTPHOENIX AZ
POS PUR AMERICAN EXPRESS INTERACTIVE NO
POS PUR AMERICAN EXPRESS PBL 1-800-400-2817-
POS PUR AMERICAN EXPRESS PBL DES PLAINES IL
POS PUR AMERICAN EXPRESS PBLDES PLAINES IL
POS PUR AMERICAN EXPRESS SETTLEMENT
POS PUR AMERICAN EXPRESS TRACHICAGO
POS PUR AMERICAN EXPRESS TRA CHICAGO
POS PUR AMERICAN EXPRESS TRACHICAGO IL
POS PUR AMERICAN EXPRESS TVLPHOENIX
POS PURCH American Express
POS PURCH AMERICAN EXPRESS ACH Pmt
POS PURCH AMERICAN EXPRESS AXP DISCNT CCD
POS PURCH AMERICAN EXPRESS BILL PAYMENT
POS PURCH AMERICAN EXPRESS COMNEW YORK
POS PURCH AMERICAN EXPRESS GBTPHOENIX AZ
POS PURCH AMERICAN EXPRESS INTERACTIVE NO
POS PURCH AMERICAN EXPRESS PBL 1-800-400-2817-
POS PURCH AMERICAN EXPRESS PBL DES PLAINES IL
POS PURCH AMERICAN EXPRESS PBLDES PLAINES IL
POS PURCH AMERICAN EXPRESS SETTLEMENT
POS PURCH AMERICAN EXPRESS TRACHICAGO
POS PURCH AMERICAN EXPRESS TRA CHICAGO
POS PURCH AMERICAN EXPRESS TRACHICAGO IL
POS PURCH AMERICAN EXPRESS TVLPHOENIX
POS PURCHASE American Express
POS PURCHASE AMERICAN EXPRESS ACH Pmt
POS PURCHASE AMERICAN EXPRESS AXP DISCNT CCD
POS PURCHASE AMERICAN EXPRESS BILL PAYMENT
POS PURCHASE AMERICAN EXPRESS COMNEW YORK
POS PURCHASE AMERICAN EXPRESS GBTPHOENIX AZ
POS PURCHASE AMERICAN EXPRESS INTERACTIVE NO
POS PURCHASE AMERICAN EXPRESS PBL 1-800-400-2817-
POS PURCHASE AMERICAN EXPRESS PBL DES PLAINES IL
POS PURCHASE AMERICAN EXPRESS PBLDES PLAINES IL
POS PURCHASE AMERICAN EXPRESS SETTLEMENT
POS PURCHASE AMERICAN EXPRESS TRACHICAGO
POS PURCHASE AMERICAN EXPRESS TRA CHICAGO
POS PURCHASE AMERICAN EXPRESS TRACHICAGO IL
POS PURCHASE AMERICAN EXPRESS TVLPHOENIX
POS PURCHASE GCASH AMERICAN EXPRESS_DIGI_GOODS
POS PURCHASE GNS AMERICAN EXPRESS
POS PURCHASE STORE PURCHASE GNS AMERICAN EXPRESS
POS PURCH GCASH AMERICAN EXPRESS_DIGI_GOODS
POS PURCH GNS AMERICAN EXPRESS
POS PURCH STORE PURCHASE GNS AMERICAN EXPRESS
POS PUR GCASH AMERICAN EXPRESS_DIGI_GOODS
POS PUR GNS AMERICAN EXPRESS
POS PUR STORE PURCHASE GNS AMERICAN EXPRESS
POS REFUND American Express
POS REFUND AMERICAN EXPRESS ACH Pmt
POS REFUND AMERICAN EXPRESS AXP DISCNT CCD
POS REFUND AMERICAN EXPRESS BILL PAYMENT
POS REFUND AMERICAN EXPRESS COMNEW YORK
POS REFUND AMERICAN EXPRESS GBTPHOENIX AZ
POS REFUND AMERICAN EXPRESS INTERACTIVE NO
POS REFUND AMERICAN EXPRESS PBL 1-800-400-2817-
POS REFUND AMERICAN EXPRESS PBL DES PLAINES IL
POS REFUND AMERICAN EXPRESS PBLDES PLAINES IL
POS REFUND AMERICAN EXPRESS SETTLEMENT
POS REFUND AMERICAN EXPRESS TRACHICAGO
POS REFUND AMERICAN EXPRESS TRA CHICAGO
POS REFUND AMERICAN EXPRESS TRACHICAGO IL
POS REFUND AMERICAN EXPRESS TVLPHOENIX
POS REFUND GCASH AMERICAN EXPRESS_DIGI_GOODS
POS REFUND GNS AMERICAN EXPRESS
POS REFUND STORE PURCHASE GNS AMERICAN EXPRESS
PRE-AUTH American Express
PRE-AUTH AMERICAN EXPRESS ACH Pmt
PRE-AUTH AMERICAN EXPRESS AXP DISCNT CCD
PRE-AUTH AMERICAN EXPRESS BILL PAYMENT
PRE-AUTH AMERICAN EXPRESS COMNEW YORK
PRE-AUTH AMERICAN EXPRESS GBTPHOENIX AZ
PRE-AUTH AMERICAN EXPRESS INTERACTIVE NO
PRE-AUTH AMERICAN EXPRESS PBL 1-800-400-2817-
PRE-AUTH AMERICAN EXPRESS PBL DES PLAINES IL
PRE-AUTH AMERICAN EXPRESS PBLDES PLAINES IL
PRE-AUTH AMERICAN EXPRESS SETTLEMENT
PRE-AUTH AMERICAN EXPRESS TRACHICAGO
PRE-AUTH AMERICAN EXPRESS TRA CHICAGO
PRE-AUTH AMERICAN EXPRESS TRACHICAGO IL
PRE-AUTH AMERICAN EXPRESS TVLPHOENIX
PRE-AUTH GCASH AMERICAN EXPRESS_DIGI_GOODS
PRE-AUTH GNS AMERICAN EXPRESS
PRE-AUTH STORE PURCHASE GNS AMERICAN EXPRESS
Visa Check Card AMERICAN EXPRESS ACH Pmt MC
Visa Check Card AMERICAN EXPRESS AXP DISCNT CCD MC
Visa Check Card AMERICAN EXPRESS BILL PAYMENT MC
Visa Check Card AMERICAN EXPRESS COMNEW YORK MC
Visa Check Card AMERICAN EXPRESS GBTPHOENIX AZ MC
Visa Check Card AMERICAN EXPRESS INTERACTIVE NO MC
Visa Check Card American Express MC
Visa Check Card AMERICAN EXPRESS PBL 1-800-400-2817- MC
Visa Check Card AMERICAN EXPRESS PBL DES PLAINES IL MC
Visa Check Card AMERICAN EXPRESS PBLDES PLAINES IL MC
Visa Check Card AMERICAN EXPRESS SETTLEMENT MC
Visa Check Card AMERICAN EXPRESS TRACHICAGO IL MC
Visa Check Card AMERICAN EXPRESS TRA CHICAGO MC
Visa Check Card AMERICAN EXPRESS TRACHICAGO MC
Visa Check Card AMERICAN EXPRESS TVLPHOENIX MC
Visa Check Card GCASH AMERICAN EXPRESS_DIGI_GOODS MC
Visa Check Card GNS AMERICAN EXPRESS MC
Visa Check Card STORE PURCHASE GNS AMERICAN EXPRESS MC

American Express could also be known as the following

American Express
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