How to cancel your Equifax account

About Equifax Canada

Equifax Canada is a Canadian division under Equifax, Inc. It is a consumer credit reporting agency. It is considered one of the “Big Three” of credit agencies, alongside Experian and TransUnion. Equifax was founded in 1899 by Cator Woolford and Guy Woolford. The company was originally started as a Retail Credit Company. The headquarters are located in Atlanta, GA. Equifax Canada is located in Toronto, ON. Equifax is a publicly-traded company and has over 10,000 employees in 14 countries.

Equifax Canada offers various products and services, including disputes, fraud protection, identity protection, and credit scores and monitoring. There are four plans available. The Equifax Identity Pro plan is $11.95 per month. It includes ID Theft Assistance, Internet Scanning, Lost Wallet Assistance, Equifax Credit Report Monitoring, and ID Theft Insurance (up to $25,000). Equifax Complete Advantage is $16.95 per month. It includes Equifax Credit Report Monitoring, daily access to Equifax credit report and score, credit score trending, and ID Theft Insurance (up to $25,000). The Equifax Complete Premier plan is the featured product and is only $19.95 per month. It includes Identity Restoration, Internet Scanning, Lost Wallet Assistance, credit report monitoring, credit score monitoring, daily access to credit report and credit score, credit score trending, and ID Theft Insurance (up to $50,000). The Equifax Complete Friends and Family are for two adults and is $29.95 per month. It includes ID Restoration, Internet Scanning, Lost Wallet Assistance, credit report monitoring, credit score monitoring, daily access to credit report and credit score, credit score trending, and ID Theft Insurance (up to $50,000). All plans include access to Customer Care. Customer Care is available from 8 am to 12 am eastern standard time.

You can cancel your Equifax Canada membership anytime. Simply follow the cancellation instructions that are included on this page.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.

First Name

Last Name

Social Insurance Number

Date Of Birth

Address 1

Address 2

City

State/Province/Region

ZIP/Postal Code

Country

E-mail Address on account

Password

How to Cancel Equifax Canada by Phone (Live Agent)

Step 1. Contact the business at 1-866-640-2273

Step 2. Advise the representative that you want to cancel your account

Step 3. Provide the agent with your account info

Step 4. Request that you be refunded

Step 5. Ask for a verbal confirmation code or email as proof of your cancellation

Step 6. Retain the confirmation information you’re given

How to Cancel Equifax Canada by Login

Step 1. Navigate your internet browser to https://www.consumer.equifax.ca/personal/

Step 2. Click on “Customer Log In”

Step 3. You’ll need to login with email address and password

Step 4. Click on “My account”

Step 5. By scrolling down, find “Manage Billing”

Step 6. Click on “Manage Billing”

Step 7. By scrolling down, find “Cancel Membership”

Step 8. Click on “Cancel Membership”

Step 9. Fill out the page with your information where it requested to do so

Step 10. Retain the confirmation information you’re given

Equifax Canada could also be known as the following

Equifax (Canada)

Equifax Canada

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