How to cancel your HBO Go account

About HBO Go

HBO Go is a service offered by HBO. With HBO Go, you can watch your favorite HBO television shows and movies on an on-demand basis. The service launched in early 2010. The parent company is Home Box Office, Inc., which is simply known as HBO. HBO launched in the early 1970s and is a premium television network. Before HBO Go, there was HBO on Broadband, which was founded in 2008. HBO Go was originally available to customers in Green Bay, WI, and Milwaukee, WI. The Chairman of HBO Go is Bob Greenblatt. The headquarters are located in New York, New York. HBO Go is available in North America, European Union, Latin America, Phillippines, Thailand, and Vietnam.

HBO Go is available on multiple devices, including Amazon Fire TV, Amazon Fire Tablets, Android phones and tablets, Android TV, Apple iPad, Apple iPhone, Apple iPod Touch, Apple TV, Computers, Chromecast, PlayStation 4, Roku, Samsung Smart TVs, TiVo, and Xbox One. In order to register for HBO Go, you will need to have a subscription to HBO through participating pay television providers. The available providers include Verizon FiOS, AT&T U-verse, Comcast, Cox Communications, Time Warner Cable, DirecTV, Dish Network, Xfinity, Spectrum, Suddenlink Communications, Charter Communications, and Google TV. Once you have downloaded the HBO Go app, you can log in with your username and password used to sign in to your cable/satellite tv provider.

HBO Go is typically available for $5-20 per month, depending on which provider you are signed up with. It is important to note that HBO Go is not a standalone service. You can easily cancel your subscription. We have included some cancellation instructions on this page for you to follow. Please continue reading this page for more information.

Some Account Information You Might Need
We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Email address on the account
Password
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Name of your Television Provider
How to Cancel HBO Go by Login
Step 1. Navigate your internet browser to http://www.hbogo.com/#home/
Step 2. You’ll need to login with Email address and Password
Step 3. Fill out the page with your information where it requested to do so
Step 4. Click on Dashboard
Step 5. By scrolling down, find the unsubscribe option
Step 6. Click on the unsubscribe option
Step 7. Retain the confirmation information you’re given
How to Cancel HBO Go by Phone (Live Agent)
Step 1. Contact the business at 212-512-1208
Step 2. Advise the representative that you want to cancel your account
Step 3. Provide the agent with your account info
Step 4. Ask the representative if you will be charged again
Step 5. Ask for a verbal confirmation code or email as proof of your cancellation
Step 6. Retain the confirmation information you’re given

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Please note that AccountKiller.com is not associated with the business listed on this page. AccountKiller provides easy-to-understand instructions and guides on how to cancel charges and relationships from the list of businesses on our site, we have no affiliation with these businesses.

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