How to Cancel HBO Go

HBO Go is also known as

  • HBO Go

About HBO Go

HBO Go is a service offered by HBO. With HBO Go, you can watch your favorite HBO television shows and movies on an on-demand basis. The service launched in early 2010. The parent company is Home Box Office, Inc., which is simply known as HBO. HBO launched in the early 1970s and is a premium television network. Before HBO Go, there was HBO on Broadband, which was founded in 2008. HBO Go was originally available to customers in Green Bay, WI, and Milwaukee, WI. The Chairman of HBO Go is Bob Greenblatt. The headquarters are located in New York, New York. HBO Go is available in North America, the European Union, Latin America, the Phillippines, Thailand, and Vietnam. HBO Go is available on multiple devices, including Amazon Fire TV, Amazon Fire Tablets, Android phones and tablets, Android TV, Apple iPad, Apple iPhone, Apple iPod Touch, Apple TV, Computers, Chromecast, PlayStation 4, Roku, Samsung Smart TVs, TiVo, and Xbox One. In order to register for HBO Go, you will need to have a subscription to HBO through participating pay television providers. the available providers include Verizon FiOS, AT&T U-verse, Comcast, Cox Communications, Time Warner Cable, DirecTV, Dish Network, Xfinity, Spectrum, Suddenlink Communications, Charter Communications, and Google TV. Once you have downloaded the HBO Go app, you can log in with your username and password used to sign in to your cable/satellite tv provider. HBO Go is typically available for $5-20 per month, depending on which provider you are signed up with. It is important to note that HBO Go is not a standalone service. You can easily cancel your subscription. We have included some cancellation instructions on this page for you to follow. Please continue reading this page for more information.


Get together the following account information:

  • First Name
  • Last Name
  • Email address on the account
  • Password
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Name of your Television Provider


Follow these steps:

  1. Navigate your internet browser to
  2. You’ll need to login with Email address and Password
  3. Fill out the page with your information where it requested to do so
  4. Click on Dashboard
  5. By scrolling down, find the unsubscribe option
  6. Click on the unsubscribe option
  7. Retain the confirmation information you’re given

Phone (Live Agent)

Follow these steps:

  1. Contact the business at 212-512-1208
  2. Advise the representative that you want to cancel your account
  3. Provide the agent with your account info
  4. Ask the representative if you will be charged again
  5. Ask for a verbal confirmation code or email as proof of your cancellation
  6. Retain the confirmation information you’re given


Business Address
Address 11100 Avenue of the Americas
Address 2G5-9D
CityNew York
Zip/Postal Code10036
Business Policies
Terms Of Service Url
Privacy Policy Url
Contact Information
Phone 1212-512-1208
Phone 218559426669
Phone 3212-512-1000
Main Site Url
Help Site Url
Contact Form Url
Facebook Url
Twitter Url
Please note that is not associated with the business listed on this page. AccountKiller provides easy-to-understand instructions and guides on how to cancel charges and relationships from the list of businesses on our site, we have no affiliation with these businesses.