How to cancel your Identity Guard account

How to cancel your Identity Guard account

About Identity Guard

Identity Guard is an identity theft protection service. The company was founded in the early 2000s. The parent company, Intersections, Inc., was founded in the late 1990s. The headquarters are located in Chantilly, VA. The Chief Executive Officer is Johan Roets. In 2016, the company launched a subsidiary, Privacy Now, which is the first IBM Watson-enabled consumer identity theft and privacy service.

Identity Guard has three memberships available, which are Value, Total, and Premier. All plans include IBM Watson Artificial Intelligence, $1M insurance for stolen funds, a United States-based Case Manager, risk management score, online dashboard, and access to the Identity Guard mobile app. The Value plan is $8.99 per month and includes alerts about your personal information on the dark web, high-risk transactions, and potential threats to your identity. It also includes an anti-phishing mobile app and a safe browsing extension. The Total plan is $19.99 per month and includes everything that the Value plan includes, plus alerts on credit changes, bank account takeovers, requests to open new accounts with your information, and monthly credit score updates. The Premier plan is $24.99 per month and includes everything that the Total plan includes plus 3-credit credit report monitoring and social insight reporting.

Of course, life happens and sometimes you have to cut out any extra expenses that you may have each month. If this is the case, then you may need to cancel Identity Guard. You can easily do so. We have put together an easy-to-follow cancellation guide. The cancellation guide makes it easier for you to cancel your membership. Cancellation will ensure that you are no longer billed. Please continue reading this page for more information.

Some Account Information You Might Need
We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Last 4 Digits of Account Holders Social Security Number
Date of Birth
How to Cancel Identity Guard by Phone (Live Agent)
Step 1. Contact the business at 800-452-2541
Step 2. Advise the representative that you want to cancel your account
Step 3. Provide the agent with your account info
Step 4. Ask for a verbal confirmation code or email as proof of your cancellation
Step 5. Retain the confirmation information you’re given
Known Charges
These are the charges we’ve known to be associated with Identity Guard
DBT HOLD on 09/12/16 / Expires on 09/15/16 IDENTITY GUARD 800-214-4791 VA
DEBIT CARD PURCHASE – IDENTITY GUARD 800-214-4791 VA
DEBIT CARD PURCHASE IDENTITY GUARD VA
DEBIT CARD PURCHASE – IDENTITY GUARD xxx-xxx-4791 VA
IDENTITY GUARD
IDENTITY GUARD 800-214-4791 VA
IDENTITY GUARD 800-214-4791 VA 07/05
IDENTITY GUARD 800-214-4791 VA 08/04
IDENTITY GUARD 800-214-4791 VA 09/06
IDENTITY GUARD 800-214-4791 VA 20151 USA
IDENTITY GUARD 800-214-4791 VA Date 06/13/16 0 0
IDENTITY GUARD 800-214-4791 VA Date 06/14/16 0 0
IDENTITY GUARD 800-214-4791 VA Date 07/13/16 0 0
IDENTITY GUARD 800-214-4791 VA Date 07/14/16 0 0
IDENTITY GUARD 800-214-4791 VA Date 08/12/16 0 0
IDENTITY GUARD 800-214-4791 VA; Debit Card W/D
IDENTITY GUARD 800-214-4791 VAUS
IdentityGuard.COM (800)214-4791 VA
IdentityGuard.COM IDENTITY PROTECTION
IDENTITY GUARD INTER(800)214-4791 VA
IDENTITY GUARD xxx-xxx-4791 VA
PENDING DEBIT CARD PURCHASE – IDENTITY GUARD
POS DEBIT IDENTITY GUARD 800-214-4791 VA
POS PURCHASE IDENTITY GUARD 800-214-4791 VA 06/27 11:24
PURCHASE AUTHORIZED ON 08/01 IDENTITY GUARD 800-214-4791 VA S386214470811672 card
PURCHASE AUTHORIZED ON 08/01 IDENTITY GUARD 800-214-4791 VA S586214470943694 card
PURCHASE IDENTITY GUA 800 214 VA card
RECURRING PAYMENT AUTHORIZED ON 01/05 IDENTITY GUARD 800-214-4791 VA S386005571363474 card
RECURRING PAYMENT AUTHORIZED ON 02/05 IDENTITY GUARD 800-214-4791 VA S466036547934472 card
RECURRING PAYMENT AUTHORIZED ON 03/04 IDENTITY GUARD 800-214-4791 VA S586064541883624 card

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