How to cancel your Rhapsody account

How to cancel your Rhapsody account

About Rhapsody

Napster (formally known as Rhapsody) is a music streaming subscription service. Rhapsody launched in December 2001. The founders were Tim Bratton, J.P. Lester, Sylvain Rebaud, Alexandre Brouax, Nick Sincaglia, and Dave Lampton. They first produced Aladdin, which was an audio streaming engine. Rhapsody was the first on-demand music streaming service that offered unlimited access for a flat monthly fee. During their launch, they secured licensing from EMI, BMG, Warner Bro. Records, Sony, and Universal Records so that they could include artists’ music on the platform. Rhapsody is owned by the parent company, Rhapsody International Inc. The Chief Executive Officer is Bill Patrizio. In 2011, Rhapsody acquired Napster. In July 2016, Rhapsody merged and rebranded to Napster. Rhapsody (Napster) is available in over 33 countries. Though the headquarters are based in Seattle, WA; there are office locations throughout the United States, Europe, Asia, and Latin America.

Napster has various music categories and themes. These include rap/hip-hop, soul/r&b, country, jazz, electronic, Latin, world, reggae, classical, oldies, new age, Christian/gospel, blues, metal, folk, vocal/easy listening, soundtracks/musicals, children, and comedy/spoken word. Napster can be downloaded on Android, iOS, and Windows cellular devices, as well as on your computer. It is also available on Wii, Denon, Sono, and Chromecast.

The unRadio plan is $4.99 per month. It comes with a 14-day free trial. It includes personalized radio based on your favorite artist or track, the skip feature, and high-quality, ad-free audio on mobile and computers. The Premier plan is $9.99 per month. It comes with a 30-day free trial. It includes personalized radio based on your favorite artist or track, the skip feature, high-quality, ad-free radio on mobile and computers, song downloading, offline listening, unlimited on-demand access to millions of songs, listening capability on home devices, and the ability to discover music from a friend and members similar to you. Family plans are also available.

If you would like to cancel Rhapsody (Napster), follow the cancellation instructions that are listed on this page.

Some Account Information You Might Need
We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
E-mail Address on account
Phone Number
Password
First 6 Digits of the Card Being Charged
Last 4 digits of Credit Card being charged
Date of Last Charge
Amount of Last Charge
How to Cancel Rhapsody by Web Chat
Step 1. Navigate your internet browser to https://help.napster.com/hc/en-us/articles/218661367
Step 2. Click on the blue button that says “Click here to chat”
Step 3. Advise the representative that you want to cancel your account
Step 4. Provide the agent with your account info
Step 5. Ask the representative if you will be charged again
Step 6. Request that you be refunded
Step 7. Ask for a verbal confirmation code or email as proof of your cancellation
Step 8. Retain the confirmation information you’re given
How to Cancel Rhapsody by Login
Step 1. Navigate your internet browser to http://account.rhapsody.com
Step 2. Click on “Cancel Subscription”
Step 3. You’ll need to login with email address and password
Step 4. Provide the agent with your account info
Step 5. Retain the confirmation information you’re given
Known Charges
These are the charges we’ve known to be associated with Rhapsody
04/16/2016 RI *RHAPSODY 650-480-5770 WA
05/04/2016 RI *RHAPSODY 650-480-5770 WA
05/16/2016 RI *RHAPSODY 650-480-5770 WA
06/04/2016 RI *RHAPSODY 650-480-5770 WA
06/16/2016 RI *RHAPSODY 650-480-5770 WA
07/04/2016 RI *NAPSTER I RHAPSODY 650-480-5770 WA
07/16/2016 RI *NAPSTER I RHAPSODY 650-480-5770 WA
2469216AY00JM1LQQ RI *RHAPSODY 6
2469216D0001XDH3A RI *RHAPSODY 6
2469216DZ0008P5N0 RI *RHAPSODY 6
2469216EW00PNRN22 RI *RHAPSODY 6
2469216FV00H554D8 RI *RHAPSODY 6
#618728000269 RI *NAPSTER I RHAPSODY 650-480-5770 WA %% Card 15 #0206
AMZ*Rhapsody Music amzn.com/pmts
CHECKCARD RHAPSODY 650-480-577
CHECKCARD RI *NAPSTER I RHAPSODY650-480-5770WA
CHECKCARD RI *RHAPSODY 650-480-5770 WA
CHECKcard RI *RHAPSODY 650-480-5770 WA RECURRING
CHECKCARD RI *RHAPSODY / 650-480-5770 WAUS
CHKCARD RHAPSODY 650-480-577
CHKCARDRHAPSODY 650-480-577
CHKCARD RI *NAPSTER I RHAPSODY650-480-5770WA
CHKCARDRI *NAPSTER I RHAPSODY650-480-5770WA
CHKCARD RI *RHAPSODY 650-480-5770 WA
CHKCARDRI *RHAPSODY 650-480-5770 WA
CHKCARD RI *RHAPSODY / 650-480-5770 WAUS
CHKCARDRI *RHAPSODY / 650-480-5770 WAUS
DB DEBIT / 04-20-2016 RI *RHAPSODY 650-480-5770 WA auth #306822
DB DEBIT / 05-20-2016 RI *RHAPSODY 650-480-5770 WA auth #848378
DB DEBIT / 06-20-2016 RI *RHAPSODY 650-480-5770 WA auth #993567
DEBIT CARD PURCHASE – RI *RHAPSODY 650-480-5770 WA
Misc. Debit RHAPSODY 650-480-577
Misc. Debit RI *NAPSTER I RHAPSODY650-480-5770WA
Misc. Debit RI *RHAPSODY 650-480-5770 WA
Misc. Debit RI *RHAPSODY / 650-480-5770 WAUS
PaymentTo Rhapsody International Inc.
PENDING RHAPSODY 650-480-577
PENDING RI *NAPSTER I RHAPSODY650-480-5770WA
PENDING RI *RHAPSODY 650-480-5770 WA
PENDING RI *RHAPSODY / 650-480-5770 WAUS
POS Debit RHAPSODY 650-480-577
POS Debit RI *NAPSTER I RHAPSODY650-480-5770WA
POS DEBIT RI *NAPSTER I RHAPSODY 650-480-5770 WA
POS Debit RI *RHAPSODY 650-480-5770 WA
POS DEBIT RI *RHAPSODY 650-480-5770 WA
POS Debit RI *RHAPSODY / 650-480-5770 WAUS
POS PURCHASE RHAPSODY 650-480-577
POS PURCHASE RI *NAPSTER I RHAPSODY650-480-5770WA
POS PURCHASE RI *RHAPSODY 650-480-5770 WA
POS PURCHASE RI *RHAPSODY / 650-480-5770 WAUS
POS PURCH RHAPSODY 650-480-577
POS PURCH RI *NAPSTER I RHAPSODY650-480-5770WA
POS PURCH RI *RHAPSODY 650-480-5770 WA
POS PURCH RI *RHAPSODY / 650-480-5770 WAUS
POS PUR RHAPSODY 650-480-577
POS PUR RI *NAPSTER I RHAPSODY650-480-5770WA
POS PUR RI *RHAPSODY 650-480-5770 WA
POS PUR RI *RHAPSODY / 650-480-5770 WAUS
POS REFUND RHAPSODY 650-480-577
POS REFUND RI *NAPSTER I RHAPSODY650-480-5770WA
POS REFUND RI *RHAPSODY 650-480-5770 WA
POS REFUND RI *RHAPSODY / 650-480-5770 WAUS
PRE-AUTH RHAPSODY 650-480-577
PRE-AUTH RI *NAPSTER I RHAPSODY650-480-5770WA
PRE-AUTH RI *RHAPSODY 650-480-5770 WA
PRE-AUTH RI *RHAPSODY / 650-480-5770 WAUS
PURCHASE RI *RHAPSODY 650 480 WA card
RHAPSODY 650-480-5770 WA
RHAPSODY.COM 650-480-5770 WA
RHAPSODY.COM 866-597-5505
Rhapsody Piano & Guita
RHAPSODY PIANO ANDGUIT
RI *NAPSTER I R
RI *NAPSTER I RH
RI *NAPSTER I RHAPSOD 206-707-8100 WA
RI *NAPSTER I RHAPSOD 650-480-5770 WA
RI *NAPSTER I RHAPSOD 650-480-5770 WA 07/01
RI *NAPSTER I RHAPSOD 650-480-5770 WA 07/15
RI *NAPSTER I RHAPSODY
RI *NAPSTER I RHAPSODY 206-707-8100 WA
RI *NAPSTER I RHAPSODY 650-480-5770 WA
RI *RHAPSODY
RI *RHAPSODY 650-480-
RI *RHAPSODY 650-480-5770 WA
RI *RHAPSODY 650-480-5770 WA 01/01
RI *RHAPSODY 650-480-5770 WA 02/01
RI *RHAPSODY 650-480-5770 WA 03/01
RI *RHAPSODY 650-480-5770 WA 04/01
RI *RHAPSODY 650-480-5770 WA 05/01
RI *RHAPSODY 650-480-5770 WA 06/01
RI *RHAPSODY 650-480-5770 WA 06/15
RI *RHAPSODY 650-480-5770 WA 08/03
RI *RHAPSODY 650-480-5770 WA 09/03
RI *RHAPSODY 650-480-5770 WA 10/01
RI *RHAPSODY 650-480-5770 WA 11/01
RI *RHAPSODY 650-480-5770 WA 12/01
RI *RHAPSODY / Ref1:5968060248 Ref2:0605070237 Ref3:615735728400 11 Expires:20160608
RI *RHAPSODY / Ref1:5968060250 Ref2:0505070242 Ref3:612663566536 11 Expires:20160508
RI *RHAPSODY / Ref1:5968061507 Ref2:0405071504 Ref3:609663894889 11 Expires:20160408
RI *RHAPSODY WA
Store Purchase NAPSTER I RHAPSODY
Store Purchase RHAPSODY
Store Purchase RHAPSODY NAPSTER
Visa Check Card RHAPSODY 650-480-577 MC
Visa Check Card RI *NAPSTER I RHAPSODY650-480-5770WA MC
Visa Check Card RI *RHAPSODY 650-480-5770 WA MC
Visa Check Card RI *RHAPSODY / 650-480-5770 WAUS MC
Rhapsody could also be known as the following
Rhapsody
Rhapsody.com
Napster/Rhapsody
Rhapsody International Inc.
Napster

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