How to delete your Groupon account

About groupon

Groupon is a worldwide e-commerce marketplace based in the USA. Groupon connects subscribers to local merchants in their area offering activities, travel, goods, and services in multiple different countries around the world. Groupon was founded in late 2008 by Andrew Mason, Eric Lefkofsky, and Brad Keywell. The company was founded in Chicago, Illinois and Chicago was the initial market for Groupon before expanding to Boston, New York City, and Toronto in the first expansion. By 2010, Groupon was available in 150 cities in North America as well as 100 cities in Europe, Asia, and South America. Currently, Groupon has markets in more than 500 cities worldwide, serving more than 48 million active customers with more than 425,000 daily deals in more than 48 different countries worldwide.

Users generally are able to sign up for the site for free, by providing their email address and city and are then able to view and purchase deals based on their location. There is no fee for the standard membership to Groupon, costs are paid by the percentage of the cost of each deal that is paid to Groupon by the merchants who offer deals on the site. However, deals are often time-limited or offered to only a certain specified number of customers before expiring. To combat this, users may choose to sign up for Groupon VIP memberships. VIP memberships allow a user to see deals up to 12 hours before they are available to the general public on the website, and access deals that have been moved to the “vault” after expiring. VIP memberships are available for $30.00 per year, and will automatically renew each year until cancelled. VIP memberships can be cancelled at any time. More information on how to cancel a Groupon account or VIP membership can be found on this page to assist you in closing your account.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge

How to Cancel groupon by E-Mail

Step 1. Compose an email including your account information
Step 2. Advise the representative that you want to cancel your account
Step 3. Ask for a confirmation code or email as proof of your cancellation
Step 4. Send your email to [email protected]

How to Cancel groupon by Phone (Live Agent)

Step 1. Contact the business at 1-888-582-4354
Step 2. Advise the representative that you want to cancel your account
Step 3. Ask for a verbal confirmation code or email as proof of your cancellation
Step 4. Retain the confirmation information you’re given
Please note that is not associated with the business listed on this page. AccountKiller provides easy-to-understand instructions and guides on how to cancel charges and relationships from the list of businesses on our site, we have no affiliation with these businesses.