How to delete your HipChat account

About HipChat

HipChat is a private online chat and instant messaging web service. The website first launched in December 2009. The founders are Chris Rivers, Garret Heaton, and Pete Curley. It wasn’t until early 2010 that the service became available to the public. The service was acquired by Atlassian in 2012. Atlassian is an Australian enterprise software company. It is a publicly-traded company that was founded in Sydney, Australia in 2002. The co-founders and CEOs of the company are Mike Cannon-Brookes and Scott Farquhar. The headquarters are located in Sunnyvale, CA. HipChat is available on Mac, Linux, Windows, as well as Android and iOS devices.

HipChat has chat rooms to allow you to chat with people from around the world. Chat rooms are divided into rooms that are for people that share the same interests. Location rooms may also be available. One-on-One messaging allows you to private message other people. You can search through your chat history, which is saved after each conversation. Within the private messages, you can also share images and files. SMS messaging is available for one-on-one conversations. With the premium version, you are able to make/accept video calls as well as share your screen with others. With the premium version, there is unlimited file storage. The basic version only has 5 GB of file storage. You are also able to use GIFs and emoticons.

HipChat uses a freemium model, which allows you to use the service for free. For the premium version, you are charged a monthly subscription fee. You are able to cancel at any time. Cancelling your membership is simple. We have included a detailed cancellation guide that includes the steps that you will need to take when cancelling your membership. It also includes specific contact details for the company. Continue reading this page for more information.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge

How to Cancel HipChat by Phone (Live Agent)

Step 1. Contact the business at (415) 701-1110
Step 2. Advise the representative that you want to cancel your account
Step 3. Ask for a verbal confirmation code or email as proof of your cancellation
Step 4. Retain the confirmation information you’re given

HipChat could also be known as the following

HipChat

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