How to Cancel HipChat

HipChat is also known as

  • HipChat

About HipChat

HipChat is a private online chat and instant messaging web service. The website first launched in December 2009. The founders are Chris Rivers, Garret Heaton, and Pete Curley. It wasn’t until early 2010 that the service became available to the public. The service was acquired by Atlassian in 2012. Atlassian is an Australian enterprise software company. It is a publicly-traded company that was founded in Sydney, Australia in 2002. The co-founders and CEOs of the company are Mike Cannon-Brookes and Scott Farquhar. The headquarters are located in Sunnyvale, CA. HipChat is available on Mac, Linux, Windows, as well as Android and iOS devices. HipChat has chat rooms to allow you to chat with people from around the world. Chat rooms are divided into rooms that are for people that share the same interests. Location rooms may also be available. One-on-One messaging allows you to private message other people. You can search through our chat history, which is saved after each conversation. Within the private messages, you can also share images and files. SMS messaging is available for one-on-one conversations. With the premium version, you are able to make/accept video calls as well as share your screen with others. With the premium version, there is unlimited file storage. The basic version only has 5 GB of file storage. You are also able to use GIFs and emoticons. HipChat uses a freemium model, which allows you to use the service for free. For the premium version, you are charged a monthly subscription fee. You are able to cancel at any time. Cancelling your membership is simple. We have included a detailed cancellation guide that includes the steps that you will need to take when cancelling your membership. It also includes specific contact details for the company. Continue reading this page for more information.


Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Contact the business at (415) 701-1110
  2. Advise the representative that you want to cancel your account
  3. Ask for a verbal confirmation code or email as proof of your cancellation
  4. Retain the confirmation information you’re given

Web Form

Follow these steps:

  1. Navigate your internet browser to Including your account information
  2. Fill out the page with your information where it requested to do so
  3. By scrolling up, find Submit


Address Information
Address 1350 Bush Street
Address 2Floor 13
CitySan Francisco
Zip/Postal Code94104
CountryUnited States
Contact Information
Phone 1(415) 701-1110
Twitter Url
Facebook Url
Main Site Url
Contact Form Url
Help Site Url
Terms Of Service Url
Privacy Policy Url
Please note that is not associated with the business listed on this page. AccountKiller provides easy-to-understand instructions and guides on how to cancel charges and relationships from the list of businesses on our site, we have no affiliation with these businesses.