You should contact them for full deletion: https://callisto.zendesk.com/tickets/new
As some users pointed out, the next steps lead to deactivation, if you wish to do so: log in to your account. Then, go to https://www.livemocha.com/profiles/account –
Click “cancel account” and follow the instructions to confirm.
Please note that AccountKiller.com is not associated with the business listed on this page. AccountKiller provides easy-to-understand instructions and guides on how to cancel charges and relationships from the list of businesses on our site, we have no affiliation with these businesses.