How to cancel your Big Fish Games account

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About Big Fish Games

Big Fish Games is an online gaming platform that includes various games. It features games that can be played on PC, Mac, iPad/iPhone, and Android devices. The company was founded in the early 2000s by Paul Thelan. Big Fish Games is based in Seattle, WA, but also has a regional office in Oakland, CA. The company is owned by Aristocrat Leisure. The game Cooking Craze was awarded “Best Pick Up and Play” game by Google Play in 2017.

The various categories of games are Hidden Objects, Time Management, Matching, Casino, Adventure, Puzzle, Family, Arcade & Action, Card & Board, Strategy, Mahjong, Brain Teaser, Marble Popper, and Word. The website is updated on a daily basis, with games being released on a daily basis. The website also has daily, weekly, and monthly discounts, contests, special offers, and more. You can be notified of the special offers and contests by signing up for the newsletter. Big Fish Games has an online community that has a blog, game walkthroughs, forums, and collections.

With Big Fish Games, prices vary based on the games. Each game has its own pricing. Some games may feature a free sample download, which will allow you to download the game and play for free for a limited amount of time. After the sample has run out, you will be required to purchase the game to continue playing. There are also a variety of free games available on the website as well.

If you would like to cancel Big Fish Games, you can do so by following the cancellation instructions that are included on this page. We have included some detailed step-by-step instructions for you to follow to ensure that you cancel your subscription and delete the games from your device if desired.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Country (if outside USA)
Order Number
E-mail Address on account
Password
First 4 Digits of Card
Last 4 digits of Credit Card being charged

How to Cancel Big Fish Games by Web Form

Step 1. Navigate your internet browser to https://bigfishgames.zendesk.com/hc/en-us/requests/new
Step 2. Click on the drop down box
Step 3. By scrolling up, find the option that says “Billing issue”
Step 4. Provide the agent with your account info
Step 5. By scrolling down, find the blue button that says “Submit”
Step 6. Click on the blue button that says “Submit”
Step 7. Retain the confirmation information you’re given

How to Cancel Big Fish Games by Login

Step 1. Navigate your internet browser to https://susi.bigfishgames.com/login?
Step 2. You’ll need to login with email address and password
Step 3. By scrolling down, find “Cancel My Membership”
Step 4. Click on “Cancel My Membership”
Step 5. By scrolling down, find “Cancel Now”
Step 6. Click on “Cancel Now”

Known Charges

These are the charges we’ve known to be associated with Big Fish Games
01/04/2016 BIGFISHGAMES*247818759 206-448-6628 WA
02/03/2016 BIGFISHGAMES*249439589 206-448-6628 WA
03/03/2016 BIGFISHGAMES*250945906 206-448-6628 WA
04/04/2016 BIGFISHGAMES*252520469 206-448-6628 WA
05/03/2016 BIGFISHGAMES*254048014 206-448-6628 WA
06/03/2016 BIGFISHGAMES*255561570 206-448-6628 WA
06/30/2016 GOOGLE *Big Fish Games g.co/payhelp#CA
07/04/2016 BIGFISHGAMES*256960735 206-448-6628 WA
11/03/2015 BIGFISHGAMES*244519681 206-448-6628 WA
12/03/2015 BIGFISHGAMES*246128338 206-448-6628 WA
1242 MCD PUR GOOGLE BIG FISH
BIGFISHGAMES*24616120 206-448-6628 WA 12/03
BIGFISHGAMES*24616672 206-448-6628 WA 12/03
BIGFISHGAMES*249439589
BIGFISHGAMES*250945906
BIGFISHGAMES*252520469
BIGFISHGAMES*254048014
BIGFISHGAMES*255561570
BIGFISHGAMES*255 / Ref1:5945685515 Ref2:0610125826 Ref3:000000031127 28 Expires:20160612
BIGFISHGAMES*256960735
BIGFISHGAMES*25707103 206-448-6628 WA 07/04
BIG FISH GAMES BigFishGames.COM
BigFishGames.COM 206-448-6628 WA
BIG FISH GRILL ISSAQUAH WA
CHECKCARD 02/14 BIGFISHGAMES*250072097 206-448-6628 WA
CHECKCARD 03/14 BIGFISHGAMES*251558594 206-448-6628 WA
CHECKCARD 04/14 BIGFISHGAMES*253140234 206-448-6628 WA
CHECKCARD 06/14 BIGFISHGAMES*256139451 206-448-6628 WA
CHECKCARD BIGFISHGAMES 206-448-6628 ON 03/14
CHECKCARD BIGFISHGAMES 206-448-6628 ON 04/14
CHECKCARD BIGFISHGAMES 206-448-6628 ON 06/14
CHECKcard BIGFISHGAMES*240699742 206-448-6628 WA
CHECKcard BIGFISHGAMES*243519527 206-448-6628 WA RECURRING
CHECKcard BIGFISHGAMES*245170875 206-448-6628 WA RECURRING
CHECKcard BIGFISHGAMES*246783085 206-448-6628 WA RECURRING
CHECKcard BIGFISHGAMES*248460044 206-448-6628 WA RECURRING
CHECKcard BIGFISHGAMES*250072097 206-448-6628 WA RECURRING
CHECKcard BIGFISHGAMES*251558594 206-448-6628 WA RECURRING
CHECKcard BIGFISHGAMES*253140234 206-448-6628 WA RECURRING
CHECKcard BIGFISHGAMES*254637154 206-448-6628 WA RECURRING
CHECKcard BIGFISHGAMES*256139451 206-448-6628 WA RECURRING
CHECKCARD BIGFISHGAMES*-448-6628WWA
CHECKCARD BigFishGames.COM 206-448-662
CHECKCARD PAYPAL *BIGFISHSPOR 4029357733
CHKCARD BIGFISHGAMES*-448-6628WWA
CHKCARDBIGFISHGAMES*-448-6628WWA
CHKCARD BigFishGames.COM 206-448-662
CHKCARDBigFishGames.COM 206-448-662
CHKCARD PAYPAL *BIGFISHSPOR 4029357733
CHKCARDPAYPAL *BIGFISHSPOR 4029357733
DEBIT CARD PURCHASE – BIGFISHGAMES*25 xxx-xxx-6628 WA
DEBIT CARD PURCHASE – BIG FISH GRILL WOODINVILLE WA
Debit Purchase -visa Bigfishgames*256206-448-6628wa
Debit Purchase -visa Google *big Fishg.co/payhelpca
GOOGLE *Big Fish Games
GOOGLE *Big Fish Games g.co/payhelp# CA
GOOGLE *Big Fish Games / g.co/payhelp# CA 22:26:50 P.M. Pending Transaction
GOOGLE *Big Fish Games / g.co/payhelp# CA 22:39:58 P.M.
GOOGLE *Big Fish Games g.co/payhelp# CA US
GOOGLE *Big Fish Games GOOGLE.CO
GOOGLE *Big Fish Gam g.co/payhelp# CA
GOOGLE *Big Fish Gam g.co/payhelp# CA 04/20
GOOGLE *Big Fish Gam g.co/payhelp# CA 07/05
GOOGLE *Big Fish Gam GOOGLE.COM/CH CA
MCD HOLD GOOGLE BIG FISH GAMES / G.CO PAYH ELP CA 01:31:29 A.M.
Misc. Debit BIGFISHGAMES*-448-6628WWA
Misc. Debit BigFishGames.COM 206-448-662
Misc. Debit PAYPAL *BIGFISHSPOR 4029357733
Payment to Big Fish Games, Inc.
PaymentTo Big Fish Games Inc.
PENDING BIGFISHGAMES*-448-6628WWA
PENDING BigFishGames.COM 206-448-662
PENDING DEBIT CARD PURCHASE – BIGFISHGAMES*2563375
PENDING DEBIT CARD PURCHASE – BIGFISHGAMES*2566093
PENDING DEBIT CARD PURCHASE – BIG FISH GRILL
PENDING PAYPAL *BIGFISHSPOR 4029357733
POS DEBIT BIGFISHGAMES*257071031 206-448-6628 WA
POS Debit BIGFISHGAMES*-448-6628WWA
POS Debit BigFishGames.COM 206-448-662
POS Debit PAYPAL *BIGFISHSPOR 4029357733
POS PUR BIGFISHGAMES*-448-6628WWA
POS PUR BigFishGames.COM 206-448-662
POS PURCHASE BIGFISHGAMES*-448-6628WWA
POS PURCHASE BigFishGames.COM 206-448-662
POS PURCHASE PAYPAL *BIGFISHSPOR 4029357733
POS PURCH BIGFISHGAMES*-448-6628WWA
POS PURCH BigFishGames.COM 206-448-662
POS PURCH PAYPAL *BIGFISHSPOR 4029357733
POS PUR PAYPAL *BIGFISHSPOR 4029357733
POS REFUND BIGFISHGAMES*-448-6628WWA
POS REFUND BigFishGames.COM 206-448-662
POS REFUND PAYPAL *BIGFISHSPOR 4029357733
PRE-AUTH BIGFISHGAMES*-448-6628WWA
PRE-AUTH BigFishGames.COM 206-448-662
PRE-AUTH PAYPAL *BIGFISHSPOR 4029357733
PURCHASE BIGFISHGAMES 206 448 WA card
Visa Check Card BIGFISHGAMES*-448-6628WWA MC
Visa Check Card BigFishGames.COM 206-448-662 MC
Visa Check Card PAYPAL *BIGFISHSPOR 4029357733 MC

Big Fish Games could also be known as the following

Big Fish Games
Big Fish Games, Inc
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