How to delete your Ancestry.com account

As a paid member, you can ‘downgrade’ your membership to a free one. See:

http://ancestry.custhelp.com/cgi-bin/ancestry.cfg/php/enduser/sab_answer.php?p_faqid=891&p_created=1013541247&p_sid=14XPYJyk&p_accessibility=0

However, being a free member, your account cannot be deleted, as explicitly stated on:

http://ancestry.custhelp.com/cgi-bin/ancestry.cfg/php/enduser/sab_answer.php?p_faqid=577#res2
URLS:
http://www.ancestry.com

Please wait...

4 Comments

po March 15, 2013 at 5:08 pm

thanks

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flor hernandez March 22, 2013 at 9:29 pm

No puedo seguir aqui pues regreso a mi pais y no tendre tiempo pero la pagina es excelente pero prefiero cancelar y si algun dia vuelvo volvere a habrirla gracias

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Val February 22, 2014 at 2:03 am

ugh. its gross that we can’t delete accounts.

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Storm September 20, 2014 at 7:01 pm

Even if the account cannot be deleted, the trees inside it can. The recipy is here:
http://help.ancestry.com/ap…

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