How to delete your Online Connections Inc. account

How to delete your Online Connections Inc. account

About Online Connections Inc.

Online Connections is a worldwide dating site management company. Online Connections was founded in 2009 and has headquarters in Cooper City, Florida and an office in Plantation, Florida as well. Online Connections is a parent company that manages a large portfolio with thousands of dating websites focused on different subsets of the population. Several sites run by Online Connections are focused on specific locations, such as Dating.co.za for South African singles or sites focused on states such as Florida or cities such as London. Other sites include different population groups such as Autistic Personals, Dating Bikers, Christian Soulmate, Interracial Dating, Meet Single Firefighters, or Atheist Dating Service.

Pricing for various sites will differ depending on the location focused on and the individual site’s offerings. However, sites do offer free profiles to browse and send limited communications. Full messaging options are available to premium members. Example pricing for premium memberships starts at $4.99 for a 5-day trial which then converts to a monthly billed membership at $33.99 per 30-day period. Without the trial period, a monthly membership is available for $29.99 per month. 3-month memberships are available for $44.97 every 90 days, and annual subscriptions are available for $95.88 per year.

Customer support and cancellation services can generally be handled by contacting either the individual dating site where the membership originated or by contacting Online Connections Inc. All memberships automatically renew but can be cancelled at any time. Refund policies may vary from website to website. More information is available below to assist in cancelling a subscription to an Online Connections Inc dating site.

Some Account Information You Might Need
We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
How to Cancel Online Connections Inc. by Web Chat
Step 1. Navigate your internet browser to http://www.24-7help.net
Step 2. Click on “Live Chat”
Step 3. Fill out the page with your information where it requested to do so
Step 4. Advise the representative that you want to cancel your account
Step 5. Provide the agent with your account info
Step 6. Ask the representative if you will be charged again
Step 7. Ask for a verbal confirmation code or email as proof of your cancellation
Step 8. Retain the confirmation information you’re given
How to Cancel Online Connections Inc. by Web Form
Step 1. Navigate your internet browser to http://www.24-7help.net/
Step 2. By scrolling down, find “Lookup my subscription”
Step 3. Fill out the page with your information where it requested to do so
Step 4. Click on “Search”
Step 5. Click on “Cancel” next to your subscription(s)
Known Charges
These are the charges we’ve known to be associated with Online Connections Inc.
24-7HELP.NET
24-7HELP.NET cs@ocdate.net
Online Connections Inc. could also be known as the following
24/7 Help
ocdate.net
24-7HELP.NET
FBM Online Connections LTD
Online Connections Inc.

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